This document provides a comprehensive outline of the terms governing use of the MR138 platform. We have written these terms in plain language because we believe every member has the right to clearly understand their rights and responsibilities.
Six core principles that form the foundation of the relationship between MR138 and every registered member
Only individuals aged 18 and above who are citizens or eligible residents may register. MR138 enforces this eligibility requirement strictly to ensure the platform is used only by those who are fully responsible for their actions.
Every promotion and bonus at mr138 comes with rollover requirements that are clearly stated before you claim them. No hidden surprises — all bonus rules are written transparently on our Promotions page.
Your winnings are processed in accordance with our transparent withdrawal procedures. mr138 ensures every withdrawal request is handled within the promised timeframe, using the same method as your deposit to expedite verification.
The information you provide during registration is fully protected under our privacy policy. mr138 does not share members' personal data with third parties for marketing purposes without your explicit consent. Read our Privacy Policy for further details.
Mr138 employs an automated fraud detection system that operates around the clock. Any attempt to manipulate the system, use multiple accounts, or abuse bonuses will result in immediate account suspension and funds being subject to review.
Mr138 Terms require the platform to provide self-control tools to all members. Deposit limits, loss limits, session time limits, and self-exclusion options are available to all members who need them at any time.
These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and mr138 ("Platform", "We", "Company"). This Agreement governs your use of all services, products, content, and features available on the mr138 platform.
By accessing, registering for, or using any part of the MR138 platform, you explicitly acknowledge that you have read this document carefully and agree to be bound by all the terms contained herein. If you do not agree with any part of these terms, you are not permitted to use our platform.
MR138 reserves the right to update or modify these terms at any time. Any changes will take effect as soon as they are published on the platform. Your continued use of the platform following such changes constitutes your acceptance of the revised terms.
To register and use mr138 services, you must meet all of the following eligibility requirements:
MR138 reserves the right to request document verification (KYC — Know Your Customer) at any time to confirm a member's identity. Commonly requested documents include a national ID card, passport, or residency document, as well as a bank statement or utility bill as proof of address. This KYC process is a standard security measure that protects both you and the platform from fraud.
Each member is solely responsible for maintaining the confidentiality of their account login credentials, including username and password. mr138 will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login information.
Mr138 uses 256-bit SSL encryption and two-factor authentication (2FA) to protect your account. We recommend all members enable 2FA via their account settings for an added layer of security.
Mr138 accepts a wide range of payment methods commonly used by Malaysian users, including DuitNow, FPX, TnG eWallet, GrabPay, Boost, and bank transfers. All financial transactions are processed in Malaysian Ringgit (MYR).
Deposit Requirements:
Withdrawal Requirements:
Mr138 offers a wide variety of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and specific rules stated in each respective promotional offer. In general, mr138 bonus terms are as follows:
All games offered on the mr138 platform use a Random Number Generator (RNG) certified by an independent auditing body to ensure that every game outcome is fully random and fair. The following general rules apply to all games:
The following is a list of actions strictly prohibited on the MR138 platform. Violation of any of these prohibitions may result in immediate account suspension or closure:
MR138 reserves the right to suspend or close any member's account at any time without prior notice if there is a breach of terms, suspicious activity, or a legal compliance requirement. In the event of suspension due to a terms violation:
If you wish to voluntarily close your account, please contact our support team via live chat. All valid balances will be returned to you in accordance with the standard withdrawal procedure.
The mr138 platform is provided on an "as is" basis. To the extent permitted by applicable law, mr138 makes no warranties, express or implied, regarding:
Under no circumstances shall MR138's maximum liability to any member for any claim exceed the total amount deposited by that member in the 30 days preceding the claim.
Mr138 is fully committed to responsible gaming practices. We provide a range of tools to help members manage their gaming habits:
If you or someone you know needs help with a gambling problem, please refer to the Responsible Gaming us for available support resources.
MR138 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. We will endeavour to provide reasonable notice of any material changes via announcements on the platform or by email to the address registered with your account.
It is your responsibility to review this page periodically to ensure you are always aware of the most current version of the terms. The "Updated" date at the top of this document indicates when the last revision was made. Your continued use of the platform after any changes constitutes your acceptance of the revised terms.
These Terms and Conditions are governed by the laws applicable under the international gaming licence held by mr138. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.
If a dispute cannot be resolved through negotiation within 30 days, it will be referred to independent arbitration in accordance with the procedures established by the dispute resolution body appointed by the licensing authority. The arbitration decision is final and binding on both parties.
For any enquiries regarding these Terms and Conditions, please contact our support team via live chat, available 24 hours a day, 7 days a week.