At MR138, we believe a great gaming experience starts with self-awareness. Our platform is designed not only to deliver an enjoyable experience, but also to ensure every member plays within limits that are safe, healthy, and fully responsible.
MR138 equips every member with a comprehensive set of self-control tools — all free and easily accessible directly from your account
Set a maximum deposit limit for a daily, weekly, or monthly period directly from your account settings. Once the limit is reached, the system will automatically block any additional deposits until the limit period resets.
Control how long you enjoy yourself on the platform by setting a session time limit. When the set time is about to expire, the system will send you a reminder. This helps you stay aware of the time you spend playing.
Feel like you need a short break? Activate a forced break for 24 hours, 48 hours, or 7 days. During this period, your account cannot be used for any wagering activity, giving you time to rest and think clearly.
If you feel you need to stop entirely for a longer period, the self-exclusion option allows you to close account access for 1 month, 3 months, 6 months, or permanently. This request is processed immediately and cannot be reversed before the period expires.
You can opt out of any promotional emails, notifications, or messages from MR138 at any time. This option helps reduce the temptation of bonus offers that may encourage overspending.
Set the maximum loss amount you are willing to absorb within a given period. Once the loss limit is reached, the system will automatically block further wagering activity for that period to protect your finances.
Responsible gaming is not merely a slogan — it is a mindset and a way of playing that puts your health, life balance, and personal finances above everything else. At MR138, we take this seriously not because we have to, but because we genuinely care about the well-being of every member in our community.
Online casino platforms are designed to deliver entertainment and enjoyment. Like any other form of entertainment — watching a movie, attending a concert, or playing video games — online betting should be a fun and controlled activity, not a source of stress or financial hardship.
The reality we must collectively acknowledge is that a small number of players may struggle to control their playing habits. When playing shifts from entertainment to obsession, it can negatively impact a person's finances, family relationships, work productivity, and mental health. This is where MR138 steps in as a responsible partner to help.
We invest in systems and technology to ensure every member has access to effective self-control tools. More importantly, we train our support team to recognise the early signs of problem gambling and respond with full empathy and professionalism.
Most gambling problems start slowly and go unnoticed. It is important to recognise the early signs before they become serious. Here are some warning signals to watch for in yourself:
Answer the following questions honestly. This is not an official diagnosis, but it can help you assess your relationship with gambling:
Have you ever played longer or spent more than you originally planned?
Have you ever gambled to escape problems, boredom, sadness, or stress in your daily life?
Have you ever tried to cut down or stop gambling but failed, even when you genuinely wanted to?
Have people close to you ever expressed concern about your gambling habits?
Have you ever hidden your gambling activity or the amount of money spent from your loved ones?
Has your gambling activity ever caused financial difficulties, family conflict, or problems at work?
Here are practical guidelines you can follow every time you play at MR138 to keep your experience enjoyable and safe:
Decide in advance the maximum amount you are willing to spend and stick to that limit without compromise, regardless of what happens during your play session.
Treat money spent on gambling as an entertainment cost — just like a movie ticket or a dinner out. Do not rely on winnings as a source of income.
Avoid playing continuously for hours on end. Set time reminders and take a break every 30–60 minutes to prevent decision fatigue that can impair your judgment.
When you lose, resist the urge to keep playing in an attempt to recover your losses. Decisions made in an emotionally unstable state almost always lead to greater losses.
Avoid playing when you are tired, stressed, emotionally unstable, or under the influence of alcohol. These conditions significantly impair your ability to make rational decisions.
Make sure gambling is only a small part of your recreational activities. Maintain other hobbies, spend time with family, and keep a healthy social life outside the platform.
MR138 takes it seriously to ensure this platform is only accessed by individuals of legal age 18 Years and Above. We implement multiple layers of protection to prevent access by children and minors:
If you share a device with children or teenagers at home, we recommend the following steps to prevent their access to online gambling sites:
* Log in to your account to access all these self-control tools
If you or someone you care about needs immediate help with a gambling problem, the following resources are available:
We are more than just an entertainment platform — we are your responsible partner on this journey. Your well-being is always our number one priority.
Simple steps to activate your self-protection tools — the entire process takes less than 2 minutes
Access your account using your registered username and password. Always use a secure device and a trusted internet connection.
Click your profile icon in the top-right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
You will see the full list of self-control tools, including deposit limits, time limits, forced breaks, and self-exclusion. Choose the tools that best suit your needs.
Enter the limit value or select an appropriate time period. All changes take effect immediately or within 24 hours depending on the type of limit selected.
Click the "Save" or "Confirm" button to confirm your selection. You will receive a confirmation email as a record. Changes cannot be reversed before the limit period expires.
Takes effect immediately upon confirmation. To increase a limit, a 7-day waiting period applies as an added safety measure.
ImmediatelyThe system sends an alert when the time limit is about to be reached and automatically ends the session when the full limit is hit.
Active from next sessionTakes effect immediately and cannot be cancelled before the period ends. For permanent exclusions, additional verification through our support team is required.
IrreversibleAnswers to the most frequently asked questions by MR138 members about responsible gaming