Your privacy is not merely a legal obligation for us — it is the foundation of trust that builds the relationship between mr138 and every member. This document transparently explains how we collect, store, use, and protect your information.
Six core principles that shape how mr138 handles every member's personal data responsibly
All data transmitted between your device and mr138 servers is encrypted using 256-bit SSL standards. This means your personal and financial information cannot be intercepted or read by any third party in transit.
Members' personal data is stored on servers protected by multi-layered firewalls, strict access controls and intrusion detection systems (IDS) operating around the clock. Only authorised personnel may access member data for legitimate operational purposes.
MR138 does not sell, rent or share member personal information with third parties for marketing purposes without your explicit consent. Your data is only shared with operational partners necessary to deliver services to you.
As an mr138 member, you have the right to access, correct, download, and request deletion of your personal data at any time. We believe you deserve to know what we store, and you have every right to control it.
MR138 only collects data that is strictly necessary to deliver our services, fulfil legal obligations and improve your experience. We do not collect excessive data, and every use of data has a clear and legitimate purpose.
In the event of any security incident affecting members' personal data, mr138 is committed to notifying affected members within the timeframe required by applicable data protection laws. Transparency in critical situations is our priority.
MR138 ("we", "Platform") values the privacy of every member who uses our services. This Privacy Policy explains our practices for collecting, using, disclosing and protecting your personal information when you register and use the MR138 online casino platform.
This document is written in plain language because we believe transparency is the foundation of trust. Every statement in this policy reflects practices we actually implement — not mere legal declarations.
This policy applies to all information collected through the mr138 website, mobile app, customer support services and any other interaction channels between you and our platform.
MR138 collects various categories of information depending on your interactions with the platform. Below is a detailed breakdown of the types of data we collect:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Personal Identification | KYC verification, fraud prevention | Legal obligation |
| Finance | Payment processing, withdrawals | Contract performance |
| Technical | Security, service improvement | Legitimate interest |
| Communication | Customer support, notifications | Contract performance |
| Marketing | Relevant promotional offers | Your consent |
MR138 uses collected data solely for legitimate and necessary purposes. Below is a full breakdown of how your information is used in our platform operations:
MR138 does not sell or rent member personal data to any third party. However, in the context of normal platform operations, data may be shared with the following categories of third parties under limited and controlled circumstances:
MR138 implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, loss, destruction or disclosure. Among the security measures we have in place:
MR138 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. There are several types of cookies in use:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's documentation.
MR138 retains your personal data for as long as your account is active or as long as necessary to deliver services to you. Specific retention periods are as follows:
Once the retention period expires, data will be securely deleted or anonymised in accordance with established procedures.
As an mr138 member, you hold the following rights regarding your personal data. You may submit any request related to these rights through our customer support channels:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or incomplete data in our records.
Request the deletion of your personal data, subject to our legal obligations.
Request your data in a machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time.
Request that we restrict the processing of your data while a dispute or review is in progress.
The mr138 Platform exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.
If we determine that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on our platform are urged to contact our support team immediately.
MR138 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. When we make material changes, we will:
Continued use of the MR138 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may reach our team through the following channels:
We take every privacy complaint seriously and will investigate and respond to all enquiries within a reasonable timeframe. Your satisfaction and confidence are our top priority.